Shipping policy
Shipping Policy
At Avitorra, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for important information about order processing, shipping times, and delivery.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Locations
We currently ship within the United States only. At this time, we do not offer international shipping.
Shipping Time
Estimated delivery times:
-
Standard Shipping (7–12 Business Days)
7 to 12 business days
Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping fees: $4.99 USA Any Location.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before placing your order.
We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Delayed Shipments
While we strive to deliver every order on time, unexpected circumstances such as severe weather, customs inspections, holidays, or carrier issues may cause delays beyond our control.
We appreciate your patience and understanding.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Customs, Duties & Taxes
For international orders, customers are responsible for any customs duties, import taxes, or additional fees imposed by their country's customs authorities.
Contact Us
If you have any questions about your shipment or delivery, please contact our customer support team.
Email: prantacpa01@gmail.com